top of page

Frequently Asked Questions

​

We understand that starting therapy can bring up many questions, and we want to ensure you feel informed and comfortable throughout the process. Below are some of the most common questions we receive about our counselling services, including details on the types of professionals you might encounter, how our sessions work, and our policies. If you have any further questions, please don’t hesitate to reach out to us directly.

1. What is the difference between a counsellor, psychotherapist, psychologist, and psychiatrist?

Counsellor:
A counsellor typically works with clients to address specific issues or life challenges, such as stress, relationship problems, or grief. They focus on providing support and strategies for coping. Counsellors usually work on a short- to medium-term basis, with sessions ranging from a few weeks to a few months, depending on the client's needs.

Psychotherapist:
A psychotherapist works with clients to explore deeper emotional and psychological issues, often related to past experiences or underlying mental health conditions. Psychotherapy tends to be more long-term, with sessions spanning several months to years, depending on the complexity of the issues being addressed.

Psychologist:
A psychologist is trained in assessing, diagnosing, and treating mental health conditions. They use various therapeutic approaches, including cognitive-behavioral therapy (CBT), and may also conduct psychological testing. Sessions with a psychologist can vary widely, from short-term interventions to long-term therapy, depending on the client's diagnosis and treatment plan. Please note at The Hope Centre Perth we are NOT psychologists.

Psychiatrist:
A psychiatrist is a medical doctor who specialises in mental health. They can diagnose mental health conditions and prescribe medication. Psychiatrists often work with clients who have more severe or complex mental health conditions. Sessions with a psychiatrist may be shorter and less frequent, focusing on medication management and brief check-ins, though they may collaborate with other therapists for more comprehensive care. Please note at The Hope Centre Perth we are NOT psychiatrists.

How many sessions will I need?

The number of sessions varies based on the type of therapy, the severity of the issue, and your individual goals. Here’s a general guide:

Counsellor: 6-12+ sessions (no MHCP needed)
Psychotherapist: 20+ sessions (no MHCP needed)
Psychologist: 5-12+ sessions (you will need to renew a MHCP for further session, in Western Australia the current amount of sessions is 6 sessions)
Psychiatrist: Ongoing, with sessions as needed (often less frequent after initial stabilisation)

Why do you charge a fee for cancellations?

We understand that life can be unpredictable, and sometimes you may need to cancel or reschedule an appointment. However, we reserve time specifically for you, and last-minute cancellations can prevent us from offering that time to another client in need. To ensure our therapists’ time is respected and to maintain the availability of our services, we charge a cancellation fee if notice is not provided within 24 hours. This policy helps us continue to provide consistent and high-quality care to all our clients.

Do you offer Medicare or Private Health rebates?

No, we do not offer Medicare rebates or Private Health rebates. This is because counselling is not a regulated profession in Australia, which means it is not eligible for these rebates. However, counsellors and psychotherapists at The Hope Centre Perth a university trained and registered with a governing board. We strive to keep our fees in line with the out-of-pocket expenses that would be incurred with other types of therapy, ensuring our services remain accessible.

What should I expect in my first session?
Is therapy confidential?

During your first session, your therapist will typically spend time getting to know you, discussing your reasons for seeking therapy, and exploring your goals. This session is also an opportunity for you to ask any questions you may have about the process and to determine if the therapist is a good fit for you.

Yes, all therapy sessions are confidential. Your therapist will not share any information about you without your consent, except in cases where there is a legal obligation to do so, such as if there is a risk of harm to yourself or others.

How do I book an appointment?

You can book an appointment by  using our online booking system, calling or sending an email We offer flexible scheduling options to accommodate your needs.

What types of payment do you accept?

We accept card or cash. If you are low income on Centrelink we do require a digital copy of your health care or pension card. Please note we do not get and subsidy from the government. 

bottom of page